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Customer Service/ Returns

Fort Lauderdale, FL 33301

Posted: 04/08/2026 Industry: CLERICAL & ADMINISTRATIVE Pay Rate: 20-22 hourly

Job Description

GotWorx Staffing is hiring on behalf of a rapidly growing eCommerce company in the consumer products space.

 

This role is perfect for someone who enjoys a mix of customer interaction and behind-the-scenes operations. You’ll help ensure a smooth customer experience while managing product returns and order-related inquiries.

 

If you’re organized, detail-oriented, and comfortable working in a fast-paced environment — this is a great opportunity to grow with a stable, expanding company.

 

 

 

 

What You’ll Do

 

 

  • Process incoming product returns and accurately enter data into internal systems
  • Review returned items and document condition (damaged, used, resellable, etc.)
  • Communicate with customers via email, phone, and chat to resolve order issues
  • Provide timely and professional support to ensure a positive customer experience
  • Assist with order-related inquiries, refunds, and basic troubleshooting
  • Maintain accurate records and follow internal procedures

 

 

 

 

 

 

Bonus if you have experience in eCommerce, retail, or consumer products

 

 

 

 

Compensation & Schedule

 

  • $20–$22/hour (based on experience)
  • Monday–Friday schedule (no weekends )
  • Consistent daytime hours

 

Job Requirements

What We’re Looking For

 

 

  • 1+ year of customer service, admin, or data entry experience preferred
  • Strong communication skills (written & verbal)
  • Comfortable working on a computer and navigating multiple systems
  • High attention to detail and organization
  • Ability to multitask and stay calm in a fast-paced environment
  • Reliable, team-oriented, and proactive

GotWorX Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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About Fort Lauderdale, FL

Ready to take the next step in your career? Explore the exciting job opportunities around Fort Lauderdale, Florida! Known for its stunning beaches, vibrant arts scene, and year-round sunshine, Fort Lauderdale offers a unique blend of work and play. Whether you're drawn to the world-class shopping on Las Olas Boulevard, the cultural offerings at the NSU Art Museum, or the thrilling games of the Miami Dolphins at Hard Rock Stadium, this area has something for everyone. Don't miss your chance to be part of this dynamic community - check out our job listings today and kickstart your career in Fort Lauderdale!

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Freehold, NJ 07728
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